Reviews

Average Rating 4.4 | 63 Reviews
"It’s been a great experience thus far. I love my apartment and the amenities of the community. The property is well maintained. Once the shops open up across the street, this will be a perfect location."
"I am absolutely loving Alexan Summerhill. Marquis was so helpful from finding me my dream unit to helping with my move in. The staff are always around to ask questions and prioritize residents through frequent activities. My only (-) which i believe can be rectified is the enforcement of residents picking up after their pets. Some of the side streets are not being cared for properly primarily by residents. I’d waste pickup could be more enforced or additional clean up would occur I would confidently give place TEN stars"
"Alexan Summerhill is great, i love my space. I wish they would have honored my referral but it’s truly a great community with great management."
"Staff is very attentive and friendly. I love the amenities, especially the game room! When it gets warmer I am sure I would love the pool area as well!"
"I love Alexan Summerhill! We have so many amenities including a massive, well-planned gym and workout classes. Our apartment is so spacious with the biggest closets I've ever seen!"
"The amenities are top notch. The apartment complex and its residents are quiet. Everything is kept so neat and clean. The location is great."
"So far we have had the best transition and a wonderful time. The maintenance guys really were on point and super fast. All of our questions were answered quickly and with detail. I appreciate everyones assistance with this process."
"To be honest, this place is so comfortable that I want to buy it. My requirements are that the environment is quiet and good. The facilities are also new, and it's nice to go anywhere because it's convenient. Although it's located downtown, the surrounding environment is also quite good."
"Been here almost a month and so far so good. The complex is new so things may go a little slower till everything is worked out. Besides that my apartment is good."
"My moving experience was great from the start of me first touring the apartments to move in day. These apartments were first on my list so I I’m so glad to be here! Parking my moving truck was very convient to where I had to walk to get to my apartment. I love it here already!"
"Alexan Summerhill is a great place to live. Nice building and great amenities. I love the parking garage, workout room and location. I've had no issue and am happy to call it home."
"Love it here! 100% recommend. The staff is really nice and always respectful and maintenance handles all request promptly and professionally."
"I really love being a resident here at Alexan. The community is amazing and everyone is super friendly and social. They even have great community events in the building, as well as provide incentives for residents. The apartments are very nice and modern with great spacing."
"I love the space and how beautiful the buildings is especially the rooftop view of downtown! The amenities are probably the best in this area!"
"Easy move in process, The building is quiet and clean. The leasing staff is helpful, still waiting on my gift card from the move in special."
"So far so good move in process was super fast . The building is clean , management is nice and friendly it’s very quiet and the amenities are amazing . It would have been 5 stars if the alarms didn’t go off so often."
"So far so good. I just think there are a few improvements. 1) residents don’t pick up their dog poop around the building + dog park and area around it. 2) the dog trash is consistently out of bags. 3) there are no dog trash on the left side of the building. I don’t think it’s a whole star but more 4.5 but it doesn’t let me do a half star."
"Love it here except all the dog poop collecting around the property even directly on the pavement in places. This is especially frustrating as there are others, including myself, who are diligent about picking it up or don’t even have dogs. I wish people could respect this place as their own."
"The management communication style is great , the amenities are modern and functional, and maintenance response is prompt. The staff makes things work and add colors to your experience."
"Very clean and modern living spaces. I like living here. The leasing agents are very nice and accommodating. The maintenance crew always completes requests in a timely manner. This community is pretty close to everything."
"It was rocky in the beginning, however I have seen great improvements with the staff and responding to issues in a timely manner. I would recommend."
"I love it here..it is so convenient and beautiful! The leasing staff is so sweet. It is so easy for me to access the things I need.. I would recommend this place to anyone."
"Overall, I've enjoyed my apartment and the amenities as well as close proximity to downtown. The only downside has been constant fire alarms and issues with the elevators when I first moved in."
"It’s mostly very nice here. However, I submitted a service request a month ago that has not been resolved. There are never bags at the dog waste stations and the fire alarm has gone off at least once a week since I moved in. Love the neighborhood. The finishes are great. The kitchen is a dream and so are the closet and the bathtub."
"Staff is super nice, definitely one of the highlights. Amenities are gorgeous and units are brand new. The connection to the portal with Bilt is a bit confusing because Bilt doesn’t show your monthly statement but the portal doesn’t either, just redirects you to Bilt."
"It was a very easy application process. The building is beautiful the staff is nice. However the building is still being set up and has many inconveniences that I have experienced since day once. I believe things will be better when all is said in and done over all."
"My resident experience has been decent overall so far. I love the community and its location and it seems the amenities are well-kept for the most part. (What is going on with the resident parking gate arm?)The two main issues are the apartment bathroom plumbing, way too easy to get clogged and there are always air bubbles coming up through the toilet when the shower or sink is in use. Additionally, there has been an ongoing concession issue where I had 1 month free and it keeps getting confused with 6 weeks free applied over 3 months. I have addressed the confusion multiple times where what was discussed when I signed my lease was one full month free and NOT the 6-weeks free over 3 months."
"So far I enjoy living here, Lydia was very helpful with my move in process and ensured move in was smooth. The property is very nice and located very close to everything. The amenities are amazing!"
"I love it here! The front offie and maintenance staff are friendly and work orders get answered right away! The amenities are my favorite part :)"
"The maintenance team is very responsive and fast! It’s exciting all the amenities are opening up so now I can take full advantage of the property."
"It’s wonderful community and great location. The staff is very friendly and very on point with questions and concerns. The amenities just makes it even better."
"Clean, quiet, and love the morning Keurig machine. I love our apartment and am excited to come home everyday! The staff is attentive and responds very quickly to service requests. I am very pleased with the community and love that we are steps away from amazing restaurants."
"We love living at the Alexan Summerhill! As a disabled wheelchair user it can be hard to find apartments that are accessible both in unit and amenities and the Alexan Summerhill excels in this. Management staff is responsive and the Maintenance Crew is the best in town!"
"So far so good! Great amenities- super comfortable apartments. Property hosts many events to connect other residents, that’s cool. Everyone still far is very understanding and very professional"
"So far so good, hate that valet trash stopped, i’m upset we are being monitored on the bulletin board and i hate that we are being charged for trash."
"Living here has truly been a lovely experience! From the modern amenities to the exquisite views of the city. Not too close to be annoyed by traffic but definitely not far from most the essentials or events."
"I love it here as long as it stays quiet and clean. Everyone has been so nice an warming. They keep the property clean. I love the neighborhood. I feel safe & that is most important to me."
"I would give 5 but the building isn’t completely finished and not all amenities are accessible so I’ll hold off. But for now I’ll say it’s about a 4 ish…"
"this unit has showed to be a terrible decision. The windows are paper thin and only for show, if anyone walks by, a car, a bus, a dog, or the security system on the street goes off, you will hear it! 500 for a lease transfer should be a crime in a brand new place built with the insulation of ashed.Noise has been an issue from day one. Whether it be an obnoxious stomping and item slamming upstairs neighbor, many aggressively Loud weight slamming neighbors in the gym, neighbors who pull out equipment in an already small Gym - only to leave their mess for someone else to clean up, and neighbors who go to the gym late at night or at 4:30am to scream and slam weights against the floor.The new coffee machine takes 10 minutes to “warm up” in between breaks (meanwhile they have stopped setting out complimentary snacks and taken away the small and reliable coffee machine in the lobby)."
"Great building and great staff. The amenities are really nice and I love the area. It’s a quiet building and I love my unit. Quick walk to all the restaurants near by."
"The building has a fresh scent throughout the building, and the amenities are top-tier. It's great to have friendly front-desk folks who can answer any question we throw at them."
"Just moved in a week ago, but we're loving our new apartment. Great staff, great amenities, and awesome location in Summerhill. We're happy to be here!"
"I love it. From the neighbors & the people that work here they're all nice. The amenities is what tops this place off. Everything you need is right where you stay."
"I loved the room and amenities. But move in day was hard due to them not having a loading dock or an area we could unload items to make the move easier. Also the walk to my room took a very long time due to the elevator near my room not working. I’m hoping things will improve as I just now moved in. I’m already having an issue with wifi due to my floor being new I guess"
"I very much appreciate all of the help that you guys have given! The maintenance team in particular have been so helpful with everything! Thanks!"
"I love it the leasing agents are also so welcoming and so helpful the complex don’t even feel like I have an apartment I feel like I am home so quiet and peaceful not even a lot of noise considering the location of the stadium it’s still quiet I love the Alexan Summerhill community and do not want to change it from here"
"So far so good!! Absolutely loving the apartment! Everyone is so attentive and seems as if they take pride in their positions. I am excited to see how things unfold at this community."
"It sucks that you have to be forced to write a comment instead of just being able to rate and simply move on. Anything someone types here is a lie"
"I would say overall I’ve enjoyed my experience here at Alexan Summerhill. Things I like… Staff is friendly Fun events Smooth move in experience Neighborhood is very walkable Tons of parking Well kept Designed very well Tons of amenities Things that need improvement… - Maintenance can be a bit slow or they can communicate more. - Tons of construction in the neighborhood. - Appliance are on the lower end. - You can easily hear your neighbors walking around. - Spotty internet. Wish there were more options that just one internet provider (who is pretty new) - Wish there was valet trash. Especially when we’re paying $20 a month."
"My experience had been great so far. Despite the unplanned fire alarms and dropping of wifi connections, it has been exciting to see the development of the complex and opening of new amenities. I can’t wait for everything to be completed. I appreciate the free lunches, rooftop breakfasts and workout grouping offered by the staff. Awesome place to live."
"Our move in was smooth. Even with some elevators not working, it was easy. The community is friendly. A great place to have a few friends over and play pool."
"We have been having a great time here. We just wish our apartment was closer to the garage for grocer purposes. We really enjoy the makers room and I hope to use every amenity by the the time this year is up."
"It's not perfect. Fridge and washer didn't work when I moved in, didn't have a wifi access point in my room (and now that I do the wifi is still slow), so on - but, cognizant that these are issues that happen anywhere and in a building which is still being built. With that being said, I am extremely satisfied with how warm and responsive the staff members and management are, they've handled everything quickly, efficiently, and have been super helpful throughout the whole moving in process and these first couple months even with some of the issues."
"The accommodations are very nice here. Also the staff does everything they can to make sure that you are as comfortable as possible. The apartments are also very functional and in a great place in the city."
"Great experience just not too fond of the internet but still no complaints. Some residents are parking in the ev reserved parking spots but that’s still no biggie."
"Management made the application process seamless! Beautiful community, great floor-plan, perfect location, tons of amenities, it’s the perfect place to live!"
"All around a 5-star experience. I enjoy the amenities and the professionalism of the staff. I'm happy with the apartment and it's super nice and luxurious."
"I love Alexan! It is so great. I enjoy the nice community. So far, i’ve been able to enjoy a home where I am actually comfortable in. Previous homes of mine in Atlanta haven’t been the best, but this one just feels so right!"
"I love the Alexan Summerhill! The staff, the amenities, the apartment..... all are amazing! The location is a plus! There isn't anything that I can think of that could be missing."
"Great experience so far! Love the amenities! The staff is professional and friendly. Sazsa has been a tremendous help with our move. Great location!"
"the design of the building is beautiful and I love the amenities! Dealing consistently with bugs is a big headache :( They are everywhere. I spray and kill them and everyday I wake up there are even more to deal with."
"No complaints here so far. The location is perfect. The staff is great. So far, the available amenities are great. I can’t wait to be able to enjoy the rooftop lounge and the lounge by the pool. I definitely recommend."
"I love this community and I’m extremely anxious to see the final product when construction comes to an end. The staff here has honestly made my move the most enjoyable experience possible. I had the privilege of working with Sazsa Lyle who was extremely thorough and attentive throughout the entire process. She followed-up on every single request I had and made sure I was completely satisfied with my move. Do yourself a favor and ask for her if interested in moving here 😜. What I really like about the area is it's proximity to I-75/I-85, I-20 and the Hartsfield-Jackson Airport. A host of great restaurants are literally around the corner and a new grocery store is being built within walking distance. This place is what I consider….beyond convenient!"